Frequently Asked Questions

What grade of matcha does Ikie sell?

We sell Ceremonial Grade and Superior Grade Japanese matcha, sourced directly from Japan.

How should I store my matcha?

Store matcha in an airtight container away from light, heat, and moisture. Refrigeration is recommended after opening.

How long does a 30g pouch last?

A 30g pouch typically lasts 15–30 servings depending on how much you use per cup.

Does matcha contain caffeine?

Yes, matcha contains caffeine, but the L-theanine in matcha ensures a calm, focused energy without the crash associated with coffee.

Do you ship across India?

Yes! We ship pan-India. Check our Shipping Policy for details.

What is your return policy?

Please visit our Refund & Returns Policy page for full details.